Reputation Management Upgrade: Filter Ratings

Software Updates

February 23, 2024 ● 2 min read

Reputation Management Upgrade: Filter Ratings
A small restaurant can utilize rating-based review filtering to showcase only reviews with ratings of four stars and above, effectively highlighting positive dining experiences and enticing potential customers to visit, ultimately driving business growth.
Reputation Management Upgrade: Filter Ratings: Empower your online reputation management strategy with the implementation of rating-based review filtering, allowing you to selectively display reviews based on predefined rating thresholds, ensuring a positive brand image and enhanced customer perception.

⭐️ Why Does It Matter To Your Business?

  • Targeted Reputation Enhancement: Filter reviews based on predefined rating thresholds, enabling businesses to prominently display positive feedback while mitigating the impact of negative reviews, thereby shaping a more favorable brand image.

  • Strategic Perception Management: Present a curated selection of reviews that highlight the best aspects of your business, effectively managing customer perceptions and reinforcing trust among potential clients.

  • Confidence in Review Display: Ensure that only reviews meeting specific rating criteria are displayed, providing businesses with confidence in their reputation management practices and maintaining the integrity of their brand image.

⭐️ How To Use Reputation Management Upgrades: Filter Ratings

  1. Access the “Reputation” Tab from the left navigation menu and click on “Widget” From the upper navigation menu, now click on the edit widget button. 

  1. In the ‘Layout’ tab, select Review Source. Filter out reviews to be displayed using the ‘Minimum Rating’ component.

  1. Now click on the “Save” button. 

  1. Add the Widget name and hit the Save button.

By implementing rating-based review filtering within the CRM, businesses can strategically manage their online reputation, highlight positive feedback, and inspire confidence among potential customers, ultimately driving business growth and success.

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